Dashboard
Ridgeline Property Management · Week of April 21, 2026
Recent Tasks
| ID | Task | Status | Source |
|---|
ForgeDesk — Mia Activity
AI Intake Active| Time | Caller | Property | Summary | Action |
|---|---|---|---|---|
| Today 8:14am | Maria T. | Ridgeline Commons #204 | Reported heating not working, requested urgent repair | Task Created |
| Yesterday 6:42pm | Unknown | Pineview Apts #12 | Asked about lease renewal process, requested callback | Task Created |
| Yesterday 9:18pm | Tom R. | Ridgeline Commons #118 | Noise complaint about upstairs neighbor | Task Created |
| Apr 20 7:55pm | Sandra L. | Westfield Townhomes #4 | Asked about move-out procedures, sent to voicemail after hours | Message Taken |
| Apr 20 8:30am | James K. | Pineview Apts #8 | Maintenance request — dripping faucet in kitchen | Task Created |
Recent Tasks
| ID | Task | Status | Source |
|---|
Portfolio Snapshot
ForgeDesk — Mia Activity
AI Intake Active| Time | Caller | Property | Summary | Action |
|---|---|---|---|---|
| Today 8:14am | Maria T. | Ridgeline Commons #204 | Reported heating not working, requested urgent repair | Task Created |
| Yesterday 6:42pm | Unknown | Pineview Apts #12 | Asked about lease renewal process, requested callback | Task Created |
| Yesterday 9:18pm | Tom R. | Ridgeline Commons #118 | Noise complaint about upstairs neighbor | Task Created |
| Apr 20 7:55pm | Sandra L. | Westfield Townhomes #4 | Asked about move-out procedures, sent to voicemail after hours | Message Taken |
| Apr 20 8:30am | James K. | Pineview Apts #8 | Maintenance request — dripping faucet in kitchen | Task Created |
The Desk
Task board — drag cards or click to update status.
All Tasks
Complete task history for Ridgeline Property Management.
| ID | Task | Property | Category | Priority | Status | Source | Assigned | Due |
|---|
SOPs & Checklists
Standard operating procedures for Ridgeline Property Management.
Move-In Process
Unit inspection, key handoff, lease signing, utility setup, and welcome communication.
Maintenance Request
Intake, triage, vendor assignment, scheduling, completion, and tenant follow-up.
Lease Renewal
Notice timeline, rate review, renewal offer, signature, and system update.
Move-Out Process
Notice confirmation, inspections, deposit reconciliation, and unit turnover.
Delinquency Process
Late notice timeline, payment plans, escalation triggers, and documentation.
New Vendor Onboarding
Insurance verification, W-9, scope agreement, and system entry.
Staff & Vendors
Ridgeline Property Management team directory and vendor contacts.
Team
Sarah Kim
✉ sarah@ridgeline.pm
📍 Salt Lake portfolio
Marcus Rivera
✉ marcus@ridgeline.pm
📍 Provo portfolio
Jamie Torres
✉ jamie@ridgeline.pm
📍 All portfolios
Amy Lee
✉ amy@ridgeline.pm
📍 All portfolios
Preferred Vendors
Peak Plumbing Co.
Contact: Dave H.
Avg response: 2hrs
Summit HVAC
Contact: Lisa M.
Avg response: 4hrs
Wasatch Electric
Contact: Rob K.
Avg response: 6hrs
Utah General Repairs
Contact: Sam J.
Avg response: 1 day
Performance
Monthly KPIs — April 2026 · Ridgeline Property Management